Programmes & Projects | Crowdsourcing, Mapping and Visualising Citizen Grievances in Nepal

In what has become Nepal’ first citizen feedback loop using Ushahidi and mobile telephony coordinated with the government at the central as well as local level, we have just concluded an innovative pilot where citizens of two contrasting districts of Mahottari and Tanahun used their mobile phones as a tool to report their grievances at the local level - amplifying their voices in demand for better services from their government. The reports and insights gathered have been revealing, with signs of immediate impact at the VDC level. Data was categorised into 5 indicators, with primary focus on absenteeism of VDC Secretaries and malpractices relating to social security allowance and development project delivery. LIG is planning to scale up this innovation to link up with grievances redress mechanism.

LIG is planning to scale up this innovation to link up with grievances redress mechanism.

To read how we permanently changed the way citizens communicated with their government in Nepal, Download.

To explore data down to the VDC level and to see what citizens reported, click here